PRIVACY POLICY

1. Introduction

Sunsolv Technologies (“we,” “our,” “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit sunsolv.in or use our services.

By using our website or services, you agree to this Privacy Policy. If you do not agree, please do not use our website.

2. Compliance Framework

• The Information Technology Act, 2000 and its amendments, including reasonable security practices as per the IT Rules, 2011.
• General Data Protection Regulation (GDPR) for EU users.
• Any applicable local and international data protection laws where our users are located.

3. Information We Collect

We collect:

• Personal Data — name, email, phone, address, company name, and other details you provide voluntarily.
• Technical Data — IP address, browser type, operating system, device information, and browsing activity.
• Cookies & Tracking — We use cookies and similar technologies for analytics, personalization, and marketing.

4. Legal Basis for Processing (GDPR)

We process your personal data under these lawful bases:

• Contractual necessity — To deliver the services you requested.
• Consent — When you agree to receive marketing communications.
• Legal obligation — Compliance with applicable laws.
• Legitimate interests — Improving services and preventing fraud.

5. How We Use Your Information

We may use your information to:

1. Provide, operate, and maintain our services.
2. Respond to inquiries and support requests.
3. Improve our website and user experience.
4. Send marketing/promotional content (if opted in).
5. Comply with legal and regulatory obligations.

6. Sharing & Disclosure of Data

We do not sell your data. We may share your information only:

• With trusted service providers under confidentiality agreements.
• When required by law, court order, or government request.
• In connection with mergers, acquisitions, or business transfers.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. International Data Transfers

If we transfer your data outside India or the EU, we ensure it is protected through:

• Standard Contractual Clauses (SCCs),or
• Adequacy decisions by the European Commission
• Other lawful safeguards

9. Your Rights

Under GDPR & Indian IT Act, you have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent at any time (where consent was given).
• Restrict or object to processing.
• Request data portability.
• Lodge a complaint with a supervisory authority.

To exercise your rights, contact us at info@sunsolv.in.

10. Security Measures

We implement ISO 27001-aligned security measures to protect your data, including encryption,
firewalls, and access controls. However, no system is 100% secure.

11. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this policy periodically. Changes will be posted with an updated “Last Updated” date.

13. Contact Us

📧 info@sunsolv.in
📍 Hyderabad, Telangana, India