Privacy Policy

SunSolv Technologies (“SunSolv”, “we”, “our” or “us”) respects your privacy and is committed to handling personal data responsibly, transparently and securely.

This Privacy Policy explains how we collect, use, store, share and protect personal data when you:

• visit sunsolv.in;
• contact or communicate with us;
• submit an enquiry;
• request information about our services;
• discuss or engage us for a project;
• apply for an opportunity with SunSolv; or
• otherwise interact with our website or business.

This Privacy Policy should be read together with our Cookie Policy and Terms & Conditions.

By accessing our website, you acknowledge that you have had an opportunity to read this Privacy Policy. Where applicable law requires consent for a particular processing activity, we will seek that consent separately.

Effective Date: 28 September 2026 • Last Updated: 28 September 2026

This Privacy Policy applies to personal data processed by SunSolv in connection with:

• our corporate website;
• business and project enquiries;
• prospective customers;
• existing customers;
• business partners;
• vendors and suppliers;
• professional contacts;
• recruitment enquiries and applicants; and
• other persons who communicate with SunSolv.

A specific client engagement may also be governed by a proposal, statement of work, confidentiality agreement, data-processing agreement or other contract. Where such an agreement contains specific privacy or data-processing terms applicable to that engagement, those terms may apply in addition to this Privacy Policy.

We may collect information that you provide directly to us and certain information generated when you interact with our website.

3.1 Information You Provide

Depending on how you interact with SunSolv, we may collect:

• full name;
• business or work email address;
• telephone number;
• company or organisation name;
• job title or professional role;
• enquiry type;
• services you are interested in;
• project requirements;
• messages or correspondence sent to us;
• information submitted through website forms;
• information contained in documents you voluntarily provide;
• information relating to proposals or projects; and
• information provided when applying for employment or other opportunities.

Please avoid submitting passwords, banking credentials, medical information or other highly sensitive personal information through our general website enquiry forms unless specifically requested through an appropriate secure process.

3.2 Information Collected Automatically

Depending on your device, browser settings, consent preferences and the technologies enabled on our website, we may collect:

• IP address;
• browser type and version;
• operating system;
• device type;
• referring website or source;
• pages visited;
• date and time of access;
• approximate geographic region;
• general website interaction information;
• diagnostic and performance information; and
• cookie and consent preferences.

Where required by applicable law, non-essential analytics or marketing technologies will be used only according to your selected consent preferences.

We primarily receive personal data directly from you.

We may also receive business-related information from:

• your organisation;
• business partners;
• publicly available company websites;
• professional networking services;
• publicly available business directories;
• service providers; or
• other legitimate sources where permitted by applicable law.

SunSolv may use personal data to:

• respond to enquiries;
• communicate with you;
• understand your business or project requirements;
• provide information about our services;
• arrange meetings, demonstrations or consultations;
• prepare proposals, quotations or project discussions;
• establish and manage business relationships;
• deliver contracted services;
• administer projects and client communications;
• operate and maintain our website;
• improve website performance and usability;
• understand website usage and traffic;
• improve our products, services and customer experience;
• maintain business and administrative records;
• manage relationships with vendors, partners and suppliers;
• assess job or engagement applications;
• detect and prevent fraud, abuse or security threats;
• protect our systems, users and business;
• comply with applicable legal and regulatory obligations;
• establish, exercise or defend legal claims; and
• undertake marketing activities where permitted by applicable law.

We will not intentionally use personal data for a materially incompatible purpose unless permitted by law or appropriate notice and consent are provided.

The legal basis for processing personal data depends on the circumstances and applicable law. Where relevant, SunSolv may process personal data based on:

• Consent — Where you voluntarily agree to a specified processing activity.
• Contractual Necessity — Where processing is necessary to take steps requested by you before entering into a contract or to perform an agreement with you or your organisation.
• Legitimate Business Interests — Where permitted by applicable law, including responding to business enquiries, operating our website, improving services, securing our systems and managing business relationships.
• Legal Obligations — Where processing is required to comply with applicable laws, regulations, court orders or lawful government requirements.
• Other Lawful Uses — Where applicable data-protection legislation otherwise permits the processing.

Where applicable, SunSolv processes digital personal data in accordance with the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, and other applicable Indian laws, taking account of the commencement dates and requirements that apply to the particular processing activity.

The 2025 Rules provide for phased commencement of different requirements, including some provisions taking effect one year or eighteen months after publication (MeitY).

Where we rely on consent, we seek to provide understandable information about the personal data being processed and the purpose for which the consent is requested.

Our website may be accessed by individuals outside India.

Where the General Data Protection Regulation (GDPR) applies to a particular processing activity, SunSolv seeks to comply with applicable requirements relating to lawful processing, transparency, data minimisation, security, retention and individual rights.

GDPR principles include lawfulness, fairness and transparency, purpose limitation, data minimisation and storage limitation (European Commission).

When you submit an enquiry through our website, we may use the information supplied to:

• review your enquiry;
• understand your requirements;
• contact you;
• recommend relevant services;
• arrange a discussion or demonstration;
• prepare a proposal or quotation; and
• establish a potential business relationship.

Submitting a business enquiry does not automatically subscribe you to unrelated marketing communications.

Where legally permitted, SunSolv may communicate with business contacts regarding services, events, solutions or other relevant information. Where consent is required, we will request it before sending such communications.

You may opt out of promotional communications at any time using an unsubscribe mechanism provided in the communication or by contacting us.

Opting out of marketing communications will not prevent us from sending:

• project communications;
• responses to enquiries;
• contractual communications;
• service messages;
• security notifications; or
• legally required notices.

SunSolv may use cookies and similar technologies for:

• essential website functionality;
• security;
• remembering privacy choices;
• website preferences;
• analytics;
• website performance measurement; and
• marketing or advertising measurement where applicable.

Non-essential technologies will be managed according to your cookie preferences where consent is required.

For more information, please read our Cookie Policy.

SunSolv does not sell personal data.

We may share personal data with appropriate third parties where reasonably necessary to operate our business or provide our services. These may include:

• Service Providers — Providers supporting website hosting, cloud infrastructure, email and communications, cybersecurity, business applications, analytics, technical support and other operational requirements.
• Business Partners and Subcontractors — Where necessary to deliver an authorised project or service and subject to appropriate contractual and confidentiality requirements.
• Professional Advisers — Including lawyers, accountants, auditors and consultants.
• Government and Regulatory Authorities — Where disclosure is required by applicable law, court order, regulatory obligation or lawful government request.
• Corporate Transactions — Where relevant to a merger, restructuring, financing, acquisition, investment or sale of all or part of our business, subject to applicable legal requirements.

Some functions of our website or business operations may involve services provided by third parties.

Third-party providers may have their own privacy policies and processing practices. Where a third party processes personal data on our behalf, we seek to use appropriate service providers and contractual or organisational safeguards where required.

Some technology and cloud-service providers may process or store information outside India or outside the country from which the information originated.

Where international transfers are subject to legal requirements, SunSolv will seek to implement appropriate safeguards. Where GDPR applies, these may include:

• adequacy decisions;
• Standard Contractual Clauses; or
• another recognised lawful transfer mechanism.

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected or where retention is required by applicable law.

Retention periods may depend on:

• the type of information;
• our relationship with you;
• project requirements;
• contractual requirements;
• accounting and tax requirements;
• regulatory obligations;
• security requirements;
• fraud-prevention requirements; and
• actual or potential legal disputes.

When personal data is no longer reasonably required, we may securely delete, anonymise or otherwise dispose of it in accordance with our practices and applicable law.

SunSolv implements reasonable technical and organisational measures designed to protect personal data against unauthorised access, unauthorised disclosure, alteration, misuse, accidental loss and destruction.

Depending on the nature of the information and services involved, these safeguards may include:

• access controls and authentication;
• secure hosting and infrastructure practices;
• encryption where appropriate;
• backups and recovery measures;
• monitoring and logging;
• vulnerability and security updates;
• secure development practices; and
• internal confidentiality and access restrictions.

While we take reasonable measures to protect personal data, no internet transmission, electronic storage or digital processing environment can be guaranteed to be completely secure.

Your rights depend on the laws applicable to you.

Rights Under Applicable Indian Data-Protection Law

Where applicable, eligible individuals may have rights relating to:

• obtaining information about personal-data processing;
• correction of personal data;
• completion or updating of personal data;
• erasure in applicable circumstances;
• withdrawal of consent;
• grievance redressal; and
• nomination as provided under applicable law.

These rights are subject to statutory conditions, exceptions and applicable commencement provisions.

Rights Where GDPR Applies

Where GDPR applies, eligible individuals may have rights including:

• right to be informed;
• right of access;
• right to rectification;
• right to erasure;
• right to restriction of processing;
• right to data portability;
• right to object;
• withdrawal of consent; and
• the right to complain to an appropriate supervisory authority (European Commission).

To submit an applicable privacy request or raise a privacy concern, contact:

Email: info@sunsolv.in

We may request reasonable information to verify your identity before fulfilling certain requests. We may also retain records of requests where necessary to demonstrate compliance with applicable law.

Where personal data is processed based on consent, you may withdraw that consent subject to applicable law. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

For optional website cookies, you may change your choices through Cookie Settings in the footer.

For other requests, contact info@sunsolv.in.

If you apply for a role or engagement with SunSolv, we may process information including your name, contact information, résumé or CV, employment history, education, professional qualifications, portfolio information and other information voluntarily supplied as part of the application.

Such information may be used for recruitment, candidate assessment, communications, record keeping and related legitimate recruitment purposes.

The SunSolv corporate website and general business services are not primarily directed at children. We do not knowingly seek to collect children’s personal data through our general business enquiry forms.

Where a particular service legitimately involves children’s personal data, appropriate contractual, technical, organisational and legal safeguards will be applied as required by applicable law.

SunSolv does not currently use information submitted through its general website enquiry process to make decisions that produce legal or similarly significant effects solely through automated processing. If this changes materially, appropriate information will be provided as required.

Our website may contain links to websites, applications or services operated by third parties. SunSolv does not control and is not responsible for the privacy, security, accuracy or content practices of external websites. We recommend reviewing the relevant third party’s privacy information before providing personal data.

We may update this Privacy Policy from time to time to reflect changes to our services, website functionality, technologies, business practices, regulatory requirements or applicable laws.

The latest version will be published on this page with an updated Last Updated date.

For questions, privacy requests or grievances regarding this Privacy Policy:

SunSolv Technologies
Hyderabad, Telangana, India
Website: sunsolv.in
Email: info@sunsolv.in